Category Archives: Logistics

DHL to relocate all international customer service to Jönköping

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DHL reorganizes its international customer service in Sweden – drops Helsingborg for Jönköping. DHL Freight centralizes its international customer service in Sweden to Jönköping. As a consequence, the 30 employees in Helsingborg… Read more »

Komplett ready to start full scale online pharmacy from January.

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Komplett Pharmacy aims to become Norway’s Apotea, the Swedish online success. A change in the law gives Komplett the amittance to sell prescription medicines online. Now the goal is to become Norway’s largest pharmacy.

PostNord recruits e-commerce specialist from HUI

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HUI’s retail expert Carin Blom will become e-commerce expert at PostNord Sweden, responsible for developing the e-barometer to contain more macro analysis and enhanced interpretation of how retailers digitization poses new requirements for… Read more »

Stockholm’s premium shopping street to offer one-hour home delivery

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Bibliotekstan, Stockholm’s premium shopping district, will from today until Christmas eve offer home delivery within an hour from the local shops. ”We are pleased to collaborate with urb-it and see… Read more »

Swedish consumers: Online Christmas sales to increase above all expectations

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Christmas shopping on the Internet will increase substantially this year. Even before the Black Friday campaigns, the holiday shopping season has increased by 47 percent compared with the same period… Read more »

PostNord’s parcel locker no immediate success

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DHL rolls out their parcel locker machines. But PostNord, which has now tested the service for a year, hesitate, pointing at technical problems. The pilot initiative in three Nordic capitals are now… Read more »

Logistics strike might affect Finnish Black Friday deliveries

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Black Friday and Cyber Monday purchases online might get delivery problems in Finland as the strike and conflict between Posti and its employees grows. The Finnish Transport union AKT announced… Read more »

Instabox to introduce parcel cabinets at Pressbyrån and 7-Eleven

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Delivery boxes for e-commerce is the new trend for logistics providers in the Nordics. Now Reitan Convenience will try them out in Pressbyrån and 7-Eleven in Sweden. But partner Instabox… Read more »

DHL to partner with Kesko for 300 pick up-points with parcel lockers

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DHL Express and the K-Group have signed a cooperation agreement which will make 250–300 DHL service points available at the K-Group’s food stores and building and home improvement stores in… Read more »

First urban drone delivery arrived – with some difficulties

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Minister of Transport and Communications, Anne Berner, received the first drone delivered package in a Finnish city today. Due to strong winds, the package was delivered a bit different than… Read more »

Online customers less tolerant to bad customer customer experience

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Bad return policies and technical failures during peak seasons will cost online retailers a lot of customers, not only once but for following years. A new study reveals that customer experience… Read more »

Posti joins international collaboration for order returns

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International order returns have so far been difficult for both traders and customers. Now, the Finnish Post Office, Posti, offer Finnish online merchants an international return service that might make… Read more »